Refund policy
NO RETURN / NO REFUND POLICY
All sales made on AVION are final.
We do not accept returns, exchanges, or refunds, except in the limited cases mentioned below.
ELIGIBLE CASES
We only accept requests if:
- The product is damaged at the time of delivery, OR
- The wrong product has been delivered
MANDATORY CONDITIONS
To raise a request, customers must:
- Provide a clear unboxing video (from start to finish, without cuts)
- Raise the request within 48 hours of delivery
- Ensure the product is unused and in original condition
👉 Requests without proper proof will be rejected
👉 Claims not meeting the above conditions shall be automatically rejected
RESOLUTION
If the claim is approved:
- We may offer a replacement of the product
- Refunds are not guaranteed and may be provided only at our sole discretion
NON-ELIGIBLE CASES
We do NOT accept requests for:
- Change of mind
- Incorrect size selection
- Minor color or design variation
- Delay in delivery
- Personal dislike or expectations mismatch
CANCELLATIONS
- Orders cannot be cancelled once they are processed or shipped
IMPORTANT NOTICE
By placing an order on AVION, you agree to this policy.
CONTACT
For any issues, contact:
📧 avionbusiness.in@gmail.com